Even though it is quite rare for an airline to lose your luggage, sometimes it does happens. It has happened to me twice, once when I was off to St. Maarten and once on a trip to Berlin. In St. Maarten, I had arrived and was waiting for my baggage in the Carousel, while my luggage was still chilling in Minneapolis.When I went to Berlin, and even with a priority tag, my luggage got stuck in London. Before you start freaking out and think, "Oh no! My Luggage is lost!" the following tips and advice will help you navigate through this somewhat stressful situation and understand what your rights are as a passenger.
Before you Fly
When your bag goes missing
Rights as a Passenger
Last but not least, keep your cool and remain calm. It is definitely frustrating to not have your luggage at your final destination. And it could certainly rattle your nerves, but yelling at the airline representative or agent is not going to help you. The person behind the counter didn't lose your luggage, and that person is doing their best to help you fill out the forms and start the proper procedure. So remember to show some patience and kindness to them. With some planning and proper understanding of the process, lost or lingering luggage will not put a damper on your exciting adventure.
Alex Zachariah Chaligné, is the founder and owner at Travel To Discover.